Family Health Services RapidCare at Madera Community Hospital
Madera, CA: Continually focused on service and quality, Madera Community
Hospital announces RapidCare, a fast affordable alternative for non-emergent
“walk-in” medical care. RapicCare, a hospital based clinic
on the Madera Community Hospital Campus, south of the Emergency Department,
provides symptom related patient care Monday through Friday from 3:00
p.m. – 11:00 p.m.
Last year, more than 38,000 patients received care in Madera Community
Hospital’s Emergency Department. An evaluation of patient visits,
symptom acuity and wait time during peak hours led Hospital Leadership
to provide the community with an alternative to the Emergency Department
(ED). “Although our ED has one of the lowest wait times in the region,
the Board of Trustees support initiatives to expand healthcare access
and improve service to the community,” Stell Manfredi, Chair, Madera
Community Hospital Board of Trustees. “We believe RapidCare will
meet our community’s need for after-hours non-emergent care,”
Manfredi added.
By-law, patients seeking care in the Emergency Department are prioritized
by symptom acuity; those with emergent symptoms are treated first regardless
of their arrival time. The Emergency Department patient triage protocols
impact the wait time for those patients suffering from and seeking medical
attention for non-emergent symptoms. “RapidCare essentially ‘fast-tracks’
a patient’s time to treatment by expanding clinic hours and eliminating
the need for an appointment,” said Karen Paolinelli, FNP, Vice President,
Chief Operating Officer. “Patients seeking wellness or injury care
at Family Health Services RapidCare receive the benefits of on-site laboratory
and x-ray services, in a licensed facility” Paolinelli added.
Emergency services are complicated and highly regulated. The regulations,
including extensive standards of care, result in optimal patient outcomes
for medical emergencies; stroke, heart attack or trauma patients. Emergency
Department standards create an unnecessary time impediment and financial
burden for patients with less severe symptoms.
“RapidCare is an excellent alternative for any patient with a primary
care provider needing immediate care after medical offices are closed
for the day,” said Paolinelli. The RapidCare Team of providers welcome
all age groups; pediatrics to geriatrics. All patients are provided care
without an appointment and can call, 559.675.5555, ask for RapidCare,
to receive the estimated wait time before seeing a provider.
Madera Community Hospital was fortunate to have recruited a skilled team
of medical providers and support staff experienced in high volume clinics
to ensure diagnostic quality and patient satisfaction. All direct patient
care provided by Roland Ouellette, FNP in collaboration with Emergency
Medicine Specialist, Richard Thistle Jr., MD.
About Madera Community Hospital:
Our 106 bed General Acute Care hospital was founded in 1971 by a group
of citizens committed to providing quality emergency and hospital services
to Madera County residents. Today Madera Community Hospital is the County’s
premier health system providing integrated care through access to primary
medical service with Rural Health Clinics in Chowchilla and Madera and
22 medical specialties. In 2016 the hospital celebrated the delivery of
more than 1000 babies and provided over 2600 emergency and elective surgeries.
Madera Community Hospital continues to receive numerous awards for orthopedic
surgery and is nationally recognized for excellent patient satisfaction
and low hospital acquired infection rates. For more information about
Madera Community Hospital visit
MaderaHospital.org.
For Immediate Release
March 1, 2017
Contact: Sherrie Bakke, Director of Business Development
O: 559.675.5502
M: 559.901.0113
sbakke@maderahospital.org